For some people this can mean the convenience and comfort of not leaving the house.
It can also benefit people who have anxiety, depression, phobias or disabilities, mobility issues or people who live in remote areas. Virtual counselling can also benefit people who have busy lives and do not have time to travel to and from sessions.
Engaging in virtual counselling allows you to see your therapist similarly to face to face counselling. The sessions can be just as personal as face to face counselling as the therapist can see non-verbal communications, such as facial expressions (which are important).
Combining visual and audio feedback, some feel that conversations can flow more organically through virtual sessions compared to instant messaging, email or telephone sessions.
Other advantages include shorter waiting times to book sessions due to the flexibility of extended office hours as well as being able to offer lower rates due to no room fees.
There are some potential disadvantages to telephone and virtual sessions, such as technology issues. However, a plan will be put in place should this issue ever arise in the sessions. Just like with face to face counselling, confidentiality is of the utmost importance, and this is why I use Zoom as my platform for my virtual sessions as it is a secure way to communicate.